Contact Us

Questions? comments? Contact us to learn more about our site license program which provides institution-wide online access to the New England Journal of Medicine, NEJM Archives, and NEJM Journal Watch Online.

Ovid Technologies, Inc. is now the worldwide distributor for the New England Journal of Medicine, NEJM Evidence, NEJM Catalyst Innovations in Care Delivery, NEJM Journal Watch & the NEJM Archive.

For pricing and information, please contact Wolters Kluwer’s sales team at

Customer Service

Please contact us for help with:

  • Resetting your account password
  • Inputting IP addresses
  • Establishing Athens or Shibboleth access
  • Pulling COUNTER-compliant usage reports
  • Configuring SUSHI
  • Uploading graphics for institutional branding
  • Configuring link resolvers (OpenURL)
  • Updating contact information for your account administration
  • Unblocking IP blocks/curbing abuse
  • Payment questions
  • Access issues

Hours: Mon-Fri 8am-4pm ET
Tel: 800-843-6356
Tel: +1 781-434-7888
Fax: +1 781-434-0413
For access issues click here.