Account Administrators

Account Administrators
Find the information you need to manage your site license with ease – from setting up your own account profile to managing your institution’s account information, accessing usage reports, and more.

New Account Set-Up and Activation
After we receive payment and a signed license agreement for your site license subscription, you will receive an email with information to set up your site license administrator account and begin the activation process. Activate your institutional site license here. After you have activated your institutional account, you can sign in to your personal NEJM Group My Account to update your email and password and sign up for content, specialty, and product and feature alerts.
Managing Your Account
Site license administrators can customize their site license by adding branding information and link resolvers. Sign in to your institutional administrator account to begin.
Usage Reports
Access monthly COUNTER reports by signing in to the Institution Administration Center. Reports may be run individually and delivered via email or automatically retrieved from your SUSHI server. You can elect to be notified by email when new reports are available to run. Usage lower than you had expected? Contact us to discuss ways to increase usage within your community or check out our Librarian Resources page for ideas.
Guide for Institutional Administrators
Using this step-by-step guide, you will be able to enter IPs, add institutional branding, and sign up for e-alerts.

Account Set-Up and Activation
Upon receipt of payment and a signed license agreement, we will activate your site license account and enter IPs for institutional access. You will receive an email confirming activation.
Managing Your Account
Access monthly COUNTER reports by signing in to the Library Portal. To receive login credentials, contact institutionservice@nejm.org. Reports may be run individually and delivered via email or automatically retrieved from your SUSHI server. You can elect to be notified by email when new reports are available to run. Usage lower than you had expected? Contact us to discuss ways to increase usage within your community or check out our Librarian Resources page for ideas.
Usage Reports
Contact us at institutionservice@nejm.org for your current usage reports.

New Account Set-Up and Activation
After we receive payment and a signed license agreement for your site license subscription, you will receive an email with information to set up your site license administrator account and begin the activation process. Activate your institutional site license here. After you have activated your institutional account, you can sign in to your personal NEJM Group My Account account to update your email and password and sign up for content, specialty, and product and feature alerts.
Managing Your Account
Site license administrators can customize their site license by adding branding information and link resolvers. Sign in to your institutional administrator account to begin. You can also update IP addresses.
Usage Reports
Access monthly COUNTER reports by signing in to the Institution Administration Center. Reports may be run individually and delivered via email or automatically retrieved from your SUSHI server. You can elect to be notified by email when new reports are available to run. Usage lower than you had expected? Contact us to discuss ways to increase usage within your community or check out our Librarian Resources page for ideas.
Guide for Institutional Administrators
Using this step-by-step guide, you will be able to enter IPs, add institutional branding, and sign up for e-alerts.
Current NEJM.org customers sign in to administrator account here
Renewal Information
A sales representative from Ovid Technologies, Inc. will contact you at renewal time and provide you with a quote. If you have questions, please contact Wolters Kluwer's sales team at sales@wolterskluwer.com.
Frequently Asked Questions
Librarian Resources
Now that your account is set up, check out our Librarian Resources page for ideas, tips, and tools to make the most of your site license.